“We often refuse to accept an idea merely because the tone of voice in which it has been expressed is unsympathetic to us.”
This is one of the quotes I have on my office “inspiration board,” which reminds me every morning to sound my best on teleconferencing calls.
We all wish to be “outstanding communicators” who can persuade people of our ideas and our visions of a new strategy. In the teleconferencing and videoconferencing meetings that often last five or six hours-a-day, your communication is even more important when speaking to your computer screen.
We are in a new world that emerged almost overnight and it can be mind-boggling. Many employees are working from home over Zoom or Skype, schools are conducting classes through distance learning and many people are interviewing for a new job through video conferencing and telephone interviews.
We are fortunate to have these video conferencing services so that we can carry on. These tools are keeping us all connected and keeping the economy alive, and we may rely on them for some time.
Staying present and speaking with a confident, credible and engaging voice, is a winning communication strategy for both tele-conferencing and video conferencing.
In the past couple of months, we have all been working from home over video, audio or telephone conferencing. Displaying outstanding communication in those formats can be a real challenge. Why? Most of us are not accustomed to depending only on our voice to communicate our message. Right now, your voice and clear pronunciation are key to being your professional and personal best. Your voice is key to selling your ideas, making memorable presentations and keeping the attention of an audience â€• especially one you may not be able to see.
You have thought through what we want to say and have chosen the right words. However, when you say those words, they don’t have the impact you thought they would. You lose audience attention, or worse, you are interrupted by someone who feels confident about their idea.
This is when your voice really matters. Your voice is the empathetic connection that causes your listener to be sympathetic to your words.
How to make the tone of your voice enhance your words and inspire your listeners?
1. Take a good breath and speak your thoughts with energy so you sound confident.
2. Project your voice outward with positive energy.
3. Emphasize the important words of your thoughts by changing pitch and/or volume: four or five times per thought.
4. Remember that a positive empathetic message shows that you care about the listener.
“Outstanding Communication” is defined as speaking confidently, clearly, powerfully, and persuasively in all business speaking situations: meetings, investor calls, presentations, telephone-sales calls, and interviews.
Outstanding communication gives you a competitive edge and accelerates business and professional success.